How does C-SPAN deal with calls that are inaccurate or distasteful?
April 1, 2010
While the vast majority of calls are not of this nature, the live, town-hall format of our call-ins can occasionally give rise to calls that contain factual inaccuracies or distasteful language. Fact-checking for live viewer calls is impractical, something of the nature of the beast. Regarding distasteful language: When a caller makes ad hominem attacks or uses indecent language or obviously racist language, program hosts are certainly permitted to step in. Given that this involves quick judgment during a live television production, it’s an imperfect process. The network does not endorse any comments made by our callers, or, for that matter, our guests.
This question and answer is reprinted from C-SPAN Washington Journal Frequently Asked Questions to remind viewers of C-SPAN’s policy on offensive and racist calls which are occasionally heard on our call-in programs. See also C-SPAN co-president Susan Swain’s comments on the April 1 Washington Journal which is also available on YouTube.